file preparation guidelines
  • File sizing

    Most projects can be built to the final trim size with no bleed. If you include bleeds in your layout, your files should be 0.25″ larger than the product size that you are purchasing. (i.e. 24”x60” banner = 24.25”x60.25” graphic file).

  • File Type

    We accept PDF, EPS, TIF, JPG and PSD Be sure to embed fonts or convert to outlines before saving. We can accept native files from Adobe CS6 or MS Office software, but prefer you export it to a PDF to ensure the integrity of your layout. We recommend using PDF/X-3 format when possible. If unable to make a PDF, be sure to package your file for an outside printer with all fonts and linked images.

  • Outlined fonts

    Before you submit artwork for print, be sure to outline all fonts. This will ensure your message is crisp and readable with no fuzzy edges. Using your illustration program, please convert all text “to curves” or “create outlines” in your files. Never use the stylization palette to bold, italicize, add drop shadow to, or put outline on your fonts.

  • Bleeds

    • A bleed refers to the artwork that extends beyond the finished size of the product. To make sure your artwork prints to the edge of your piece, please allow for an additional 1/8” (.125”) on each applicable side.
    • Setting your file up for full bleed

      • Bleed must extend past the cut line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product. Please keep all text at least .125″ inside the cut line.

        • The bleed for standard products is .125″.
        • The bleed for booklets and presentation folders is .25″.

    Bleed Size Image

  • Cut line

    When sending an EPS or PDF, make sure you include crop marks so we can cut the job correctly.

  • Text margins

    If your graphic files contain a border, the border must have a minimum 1/8” (.125”) from all surrounding edges. If you leave less than .125”, your finished product may result in unequal borders from top to bottom and from side to side. This is due to the final cutting process where some “draw” or “slippage” may occur. Ideally, you want to create the border with 1/4” (.25”) from all surrounding edges.

  • Color mode

    Please convert your artwork files from RGB to CMYK; this will deliver the most reliable print and will prevent unexpected changes in color. If your project requires close color matching, it is always a good idea to include a hardcopy proof for us to compare. While we are often able to closely reproduce a spot PMS® ink using full color process, PMS® spot colors and process colors are produced using different methods, so please be sure you are using the correct color conversions. Your choice of paper will also impact color; a smooth uncoated paper will give colors a more muted appearance while a coated or gloss paper will add vibrancy. Printing on colored paper will also impact color.

  • Resolution

    The resolution of an image refers to the amount of detail in the image; the higher the resolution, the more detailed the image. To make sure your printed piece turns out great, black and white line art should be scanned as line art or bitmap at 600 dpi. Photos, color CMYK or grayscale should be scanned at 300 dpi for standard spot or process printing. If your image is less than 300 or 600 dpi, you should replace it with a new image instead of trying to fix it. Images that come to us at lower quality than what is recommended will be output as sent. To guarantee the best quality, do not enlarge images beyond the original size in the design process.

  • Resolution (Large-Format)

    100-200 DPI is best for most large-format applications. Larger resolutions just make the file larger and take more processing time without adding visual quality. Submitting files with a lower resolution than 100 DPI can make the image look pixilated and blurry, especially if the file needs to be enlarged. Files that need to be enlarged more than 200% should be at least twice the resolution (200 DPI +) to help ensure the quality of the final print. Use this chart as a guide for art at 100% final size:

  • Safety zone

    Do not place any critical images or text beyond the safety zone, which is at least 1/8” (.125”) from the final trim size. This helps avoid it getting cut off when the finished piece is trimmed.

  • Setting up for clear dry ink

    • Dry Ink in itself adds a certain amount of sheen to the page. To maximize the effect of adding Clear Dry Ink to your design, be sure to place your clear elements on top of or next to light colors.
    • Check your PDF file in Acrobat Pro Print Preview before sending it to us: Advanced > Print Production > Output Preview. Check > Simulate Overprinting.
  • White ink

    White ink can be used on digital devices. We offer this service on our large format UV printing devices.

  • Typographic/Grammar errors

    Make sure you have proofread your artwork to ensure the spelling and grammar is correct. We will not be held responsible for typographical or grammar errors.

  • Custom binder templates

  • Tri-fold templates